Terms & Conditions
Terms & Conditions
Here at Car Planet we aim to please all costumers and go the extra mile. Owe employee are always ready to help and go above and beyond.
How to reserve a car
Easily reserve one of our cars online or over the phone with a fully-refundable £199 deposit. This will then hold the car for two whole days to give you enough time to come down for a viewing. Once the two days are up, we’ll automatically refund your reservation fee. Please note, you can only reserve a vehicle once. You can also reserve a car inside our dealership by placing a non – refundable £500 deposit to hold the car. Deposits in-store can be placed either by debit card or cash. This will secure the car ready for collection.
Warranty Cover
We provide a 90-day warranty on all of our cars. This does not affect your statutory rights. You even have the choice to purchase an extended warranty from us to make sure you’re covered for longer if anything was to go wrong. Warranty covers both all major mechanical and electrical components in case of a sudden mechanical breakdown. Parts and labour are also included. Under our warranty, you’ll have coverage for the engine, gearbox and transmissions.
About this policy
We’re committed to protecting the personal information collected and processed by our organisation. Our privacy policy applies when you visit the Car Planet website, order our products and services, interact with our social media accounts, speak with a member of our customer support call centre or provide feedback based on your experience with us through surveys and research.
This privacy policy describes the information we collect, why we collect it, how and when we collect it and how we store and process it. It also explains your rights under the General Data Protection Regulation.
Keeping your data up-to-date is important to us and you are able to inform of us of any changes at any time so we can make adjustments to the data we store about you.
Who we are
We are Car Planet Limited, who trade as Car Planet Ltd. We act as the data controller.
We are located at 745 High Road Ilford London IG3 8RN. we will be referred to as “we”, “us”, “our” or “Car Planet ”. We are contactable on 0207646444.
The types of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characters (for example name, address, contact details, driving licence, date of birth and utility bills).
• Vehicle identifiers and characteristics (for example the vehicle registration and the vehicle registration for part exchange vehicle you wish for us to purchase from you).
• Transactional information (for example payment details used to make and retrieve payments to and from you).
• Financial information (for example bank account details, salary information, employment details and financial commitments).
• Images (for example audio and video recordings when you call us or visit our place of business).
How do we receive your data?
We receive information that you provide us with:
• When you visit our website or interact with our live chat function and enter personal data.
• When you interact with us through our social media accounts.
• When you telephone or email our customer support centre as part of an enquiry.
• When you buy goods and services from us and provide payment.
• When you offer a part exchange vehicle for consideration as part of a transaction.
• When you apply for finance.
• When we telephone you to assist you with a transaction.
• When we telephone you to make arrangements for a delivery or collection.
• When you contact us to make a request for support in relation to a transaction, a vehicle or to make a complaint or request.
• When you respond to an advertisement or promotional marketing communication.
We share data with third parties:
• When you visit our website via a vehicle sale aggregator website such as AutoTrader, CarGurus or eBay and owe Motoring and financial partners when you purchase a vehicle. This information is used for statistical purposes.
• When you purchase a vehicle we may confirm your identity with a digital identity verification process through a partner agency.
• When you purchase a vehicle we may update your personal and vehicle details with third parties to check our information is still accurate, up-to-date and relevant.
• As part of the process of administering warranty claims.
• When registering additional products and services associated with the vehicle that you may have purchased, where the service is provided by the supplier, for example registering the application of a paint protection product, the commencement of a guarantee or an insurance product.
• When we act on your request, to perform your contract with us or to carry out your order, to Car Planet or to third party suppliers (including third parties such as car finance, warranty, and insurance providers).
• In the event of a transaction for financing our business are assets by a third party.
• In the event of legal claims, legal proceedings or as part of legal, risk, privacy, and data protection or financial audits.
• To perform credit checks or counterparty due diligence within the above-mentioned purposes.
• To parties who act as a processor on our behalf, for instance, our IT, Marketing or cloud service providers.
• To advertising platforms such as Google Ads and Facebook ads for audience profiling, look-a-like audience selection and targeted online communications.
• To invite you to review any services you received from us on a dedicated customer feedback/review website in order to collect your feedback and improve our services.
• We also share data with finance providers:
- When we request a finance settlement figure for a vehicle that you are selling or returning to us under your consumer rights.
- When you make a finance application as part of a vehicle purchase.
- To facilitate a vehicle purchase.
• We share Information with public bodies:
- When assisting the police or public authorities with enquiries or investigations.
- If there is a legal obligation for us to do so, for instance, to provide information to tax authorities, other government institutions or third-parties as provided by law.
How do we process this information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
• Your consent. You are able to remove your consent at any time. You can do this by contacting infocarplanet@gmail.com .
• We have a contractual obligation
• We have a legal or regulatory obligation
• We have a legitimate interest
Provision of personal data
Where there is a statutory and contractual requirement for you to provide your personal data, any refusal or failure by you to do so may result in us being unable to enter into a contract with you and/or continue the contractual relationship with you.
How we process personal data
We have set out, in the information below, a description of how we use your personal data and the legal basis we rely on to do so. For a description of the types of data please see the Section “ The types of personal information we collect”.
Storage Period
Personal data will not be kept by us for any longer than is necessary.
All personal data will be stored for no longer than required by the EEA privacy legislation and national laws and regulations, such as financial and tax obligations and for prevention of money laundering, sanctions and financing of terrorism laws. In case you order goods from us, we keep your data for as long as reasonably necessary in order to comply with our warranty obligations under the applicable period.
Personal data may also be kept to evidence compliance with contractual and other obligations until the limitation period of the respective rights has expired as well as for the period required for the establishment, exercise or defence of legal claims.
Your personal data rights
Where we have gained consent to send you personalised marketing communications, you can unsubscribe by using any links at the bottom of each communication or by contacting the customer support team via phone on 02076464444 or by e-mail to infocarplanet@gmail.com , providing specific details of the consent that you are withdrawing.
You have the right to request to access to your data and to request to rectify or erase it or to restrict its processing. You also have the right to request a machine-readable subset of your data and store it elsewhere. Where the processing of your personal data is based on your consent, you are at all times entitled to withdraw this consent which will not affect the lawfulness of the processing before your consent was withdrawn.
Furthermore, you may object to the use of your data for direct marketing purposes, including the creation of profiles for newsletter customisation and advertising. You may also object to any other processing for legitimate interest purposes in connection with your personal circumstances.
You can find more information on what your rights involves and applicable restrictions at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.
In addition, you can also give instructions on the data after your death by appointing a person who can exercise the previous rights regarding certain categories of your personal data (including special categories of data, private life, communications data and image) after your death (in the absence of such designation, these rights could be exercised by your heirs) and determine that you do not want the previous rights to be exercised after your death.
Contact
Requests to exercise the above rights may be submitted by sending an email to infocarplanet@gmail.com. The Privacy Officer for Car Planet may be contacted through infocarplanet@gmail.com. If you submit a request in relation to your data, please specify the nature of your request and the specific processing your request is about. We also may ask for further information in order to establish your identity.
We will endeavour to provide a response to your request within 1 calendar month but this may take longer depending on the complexity of your request. In this circumstance, we will contact you to keep you updated. You may also at all times file a complaint with the data protection authority in the United Kingdom, which is the Information Commissioner’s Office and more details can be found at www.ico.org.uk. If your Supervisory Authority is from an EU country, you can also find contact details for data protection authorities in EU countries at https://edpb.europa.eu/about-edpb/board/members_en.
Changes to policy
Car Planet reserves the right to change this policy at any time. Changes in this Privacy Policy will become effective when we make the revised Privacy Policy available on or through the Website and we will inform you of important changes in advance.
Our Legal Basis for Collecting Your Data
To fulfil your order or repair your vehicle
We are lawfully permitted to use your personal data for this purpose because:
It is necessary to enable us to perform or contractual commitments to you.
To book any test drive or respond to any query you might have
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interests to ensure that we serve our customers properly.
To provide, manage and respond to any requests you have made to us
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interests to ensure that we serve our customers properly.
To help us identify you when you contact us
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interest to ensure that we serve our customers properly and provide you with a personalised service.
To provide you with the most user-friendly online navigation experience
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interest to improve our websites and provide you with the best possible experience when you visit our websites.
For general administration, reporting, audit and analysis purposes and to manage our relationship with you
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interests and to ensure the effective management of our business.
For market research purposes, satisfaction surveys and to carry our mystery shopping exercises
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interest to manage our business effectively and to improve our offering to you.
This helps us improve the quality of our products and services we provide.
To market to you and, where appropriate, to invite you to any events that we might organise
We are lawfully permitted to use your personal data for this purpose because:
You have consented for us to contact you for these purposes. We will not contact you for these purposes unless you have consented.
To help us detect and prevent fraud and money laundering and to recover any debts owed to us
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interests to protect our business.
To comply with law for example if we are required by any law enforcement agency, court, regulator, government authority or other third party
We are lawfully permitted to use your personal data for this purpose because:
It is necessary to comply with a legal obligation
Pass on to any third party that purchases, or to which we transfer, all or substantially all of our assets or business
We are lawfully permitted to use your personal data for this purpose because:
This is necessary in our legitimate interests in order to manage our business.
To carry out analysis and customer profiling
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interests to ensure that we personalise the service we provide to you and interact with you in the way that suits you best.
We may combine and analyse your personal information to help us develop and improve our products and services, understand our customers better; and to manage and improve our relationship with you. This could include, for example, evaluating the effectiveness of our marketing and customer service, conducting market analysis and identifying products or services which may be of interest to you.
Recording calls you make to our call centre
We are lawfully permitted to use your personal data for this purpose because:
It is necessary in our legitimate interests to ensure that our staffs are trained and t ensure that we are dealing with your queries efficiently and effectively.
Cleansing your personal & vehicle data with third parties
We are lawfully permitted to use your personal data for this purpose because:
This is necessary in our legitimate interests in order to manage our business.
Terms & Conditions
We aim to be transparent as possible and explain in simple term to ensure what is communicated is understood. That’s why we’ve simplified our terms and conditions. These terms and conditions may change from time to time, always best to check back if you’re ever in doubt.
Terms & conditions for access to Car Planet website
Access to https://carplanetsales.co.uk/ is subject to the following terms and conditions. Please take the time to read through these before continuing to use https://carplanetsales.co.uk/ .
On accessing the https://carplanetsales.co.uk/ website on this and each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities and services provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of https://carplanetsales.co.uk/ after changes are posted online shall constitute acceptance of the new terms and conditions.
In these terms and conditions:
- “we”/”us”/”our” means Car Planet Limited.
- “you”/”your” means the user of our online services.
Access to https://carplanetsales.co.uk/
Access to https://carplanetsales.co.uk/ is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on https://carplanetsales.co.uk/ without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of or the entire website (https://carplanetsales.co.uk/ ), to users who have registered with us.
Content
In consideration of our agreeing to permit you to use https://carplanetsales.co.uk/ to search our database of vehicles, you agree that you will only use, reproduce and print materials comprising the results of such searches for your own personal, non-commercial purposes.
The pages contained in https://carplanetsales.co.uk/ may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.
The information contained in the material in www.bigmotoringworld.co.uk is only for informational purposes. The material on https://carplanetsales.co.uk/ does not constitute advice and you should not rely on any material on https://carplanetsales.co.uk/ to make (or refrain from making) any decision or take (or refrain from taking) any action.
Copyright and trademarks
All rights, including copyright, in the content of these web pages, in the photographs of any vehicles displayed on https://carplanetsales.co.uk/ and in our database of vehicles, are owned by Car Planet Ltd.
All trademarks, names, and logos are the proprietary marks of us. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trademarks, names or logos.
We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.
Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of https://carplanetsales.co.uk/ . In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of https://carplanetsales.co.uk/ nor incorporate it into another website without our express written permission.
Liability
The material displayed on https://carplanetsales.co.uk/ is provided without any guarantees, conditions or warranties as to its accuracy. Whilst every effort has been made to ensure the accuracy of information on this site, some errors may occur. It is important that you do not rely solely on this information but check with www.bigmotoringworld.co.uk about any terms you feel will affect your decision to purchase a car. No liability is acceptable for loss or damage resulting from errors or omission on https://carplanetsales.co.uk/ .
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
We will need to carry out routine maintenance and servicing of our servers and equipment from time to time. While we will seek to keep disruption to a minimum we cannot guarantee that https://carplanetsales.co.uk/ will be continuously available online. We therefore provide https://carplanetsales.co.uk/ on an “as is” and “as available” basis.
We make no warranty that https://carplanetsales.co.uk/ (or websites which are linked to https://carplanetsales.co.uk/ ) is free from computer viruses or any other malicious or impairing computer programs. It is your responsibility to ensure that you use appropriate virus checking software.
We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.
Links to non- https://carplanetsales.co.uk/ sites
https://carplanetsales.co.uk/ contains hypertext links to websites that are not operated by us, we do not control such websites and are not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on the websites or of the owners.
Links to https://carplanetsales.co.uk/
You may establish a hypertext link to the home page of https://carplanetsales.co.uk/ , but not otherwise, without the need for our written consent, provided there is thereby no implied endorsement or sponsorship of you, your company or your website by us.
General
We reserve the right to assign or subcontract any or all of our rights and obligations under these terms and conditions to a third party. If we exercise this right, we shall name the assignee or subcontractor on https://carplanetsales.co.uk/ and you will be entitled to terminate the account within 5 working days. You may not without our prior written consent assign or dispose of any rights or obligations arising under these terms and conditions.
These terms and conditions of access together with our privacy policy contain the entire agreement and understanding between the parties relating to https://carplanetsales.co.uk/ , and supersede any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. We exclude all representations and warranties relating to access to use of https://carplanetsales.co.uk/ , whether they are statutory or otherwise, as far as is possible by law.
If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.
These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.
If you do not agree to obey these terms and conditions you must stop using https://carplanetsales.co.uk/ immediately.
Correspondence
All correspondence relating to https://carplanetsales.co.uk/ should be sent to:
Car Planet Ltd 745 High Road Ilford IG3 8RN
Email: infocarplanet@gmail.com
Registered office address
Car Planet Ltd 745 High Road Ilford IG3 8RN
VAT No: 350643025.
Car Planet Ltd is authorised and regulated by the Financial Conduct Authority, FCA Registered Number 837599
Eligibility to test drive car
For insurance purposes, to take a car for a test drive you must be at least 21 years old and have held a valid driving licence for over a year.
Purchasing and collecting a vehicle terms & conditions
The collections procedure is subject to completion of the pre-delivery inspection and any repairs that may arise from it. A confirmation email or text will be sent as soon as the vehicle is ready for collection. If there’s likely to be a delay you will be contacted as soon as possible. Please allow one hour to collect your car.
Valid UK / EU Driving Licence including photo section OR Valid Passport AND 2 proofs of present address dated within the past 3 months are required for identification on every collection. (Bank Statement, Council Tax or Utility bills, excluding mobile phone).
Payment methods
UK Debit cards and direct transfer.
unfortunately, we cannot accept Building Society Cheques or credit card payments made towards the purchase of your car.
External finance
If you use an external finance company to pay for your car, there will be an external finance admin fee of £400 to cover administration costs. You will be able to add the external finance admin fee to the price of the car.
For example: If a customer goes directly to a lender (even if they are in our official panel) and gets a lower APR rate, they will be charged the higher £400 admin fee. However, if they apply for a lender through our in-house finance team, they will be charged the standard admin fee of £200. Ultimately making it up to the customer which option they choose.
Most external finance companies will not fund the admin fee or products, in the case they do not, the customer will have to fund this with their own money.
Deposits
The minimum required to secure a car is a £500 deposit, this is non-refundable, non-transferable and is subject to statutory rights. Please note, deposits and outstanding balances must be paid by card. We do not accept cash payments.
Trade sales
As our prices are genuinely low we often sell to traders and other dealerships.
Vehicle security
Car Planet Limited accepts responsibility that all vehicles are not subject to a category A, B, C or D insurance total loss, are not recorded on the stolen register and are not subject to an outstanding finance agreement. This is in addition to your statutory rights.
Ownership of goods shall not be passed onto the customer until the price has been paid in cash or funds cleared but risk shall be passed to the customer on delivery.
*An Admin fee of £200 is made to cover the documentation and administration costs on purchases. Your statutory rights are not affected.
Apply for finance terms & conditions
Finance is provided, subject to status. To apply you must be at least 18 years old and a UK resident. A guarantor may be required. Security may be required by way of a bill of sale.
Credit is only available on cars supplied by us.
Telephone calls may be monitored or recorded for security and quality control. Information is available in large print, audio and Braille on request please call for details.
Use of Your Information
If you make an application, your details will be held on computer and used in a credit scoring or other automated decision making process when assessing your application. Car Planet Limited work with a number of Credit Providers who provide vehicle finance. We will pass your application to more than one Credit Provider (if it is not initially accepted) in order to give the best chance of securing finance. This may result in multiple credit searches. If you provide false or inaccurate information we will record this. We and other organisations may then use and search these records to check your identity, to prevent fraud and money laundering. You can ask for details about the Credit Reference and Fraud Prevention Agencies from whom and with whom we share this information. Please call us on 0207646444. You have a legal right to these records.
For the purposes of this application you may be treated as financially linked and your application will be assessed with reference to any “associated” records.
If you are a joint applicant or if you have told us of some other financial association with another person, you must be sure that you are entitled to:
- Disclose information about your joint applicant and anyone referred to by you.
- Authorise us to search, link or record information at credit reference agencies about you and anyone referred to by you.
An “association” between joint applicants, and between you and anyone you tell us is your financial partner, will be created at credit reference agencies. This will link your financial records, each of which will be taken into account in all future applications by either or both of you. This will continue until one of you successfully files a disassociation at credit reference agencies.
You authorise us to make all enquiries necessary to verify this information to enable us to consider this application. If you apply for insurance your information will be passed to the administrators and the insurers for underwriting, processing claims handling and fraud prevention.
For further information on the companies with whom your information may be shared please contact us. You may be contacted by mail, telephone, email, or other reasonable method with details of products or services offered by one of the above. If you do not want your details to be used for marketing please call us on 02076464444 .Under the terms of the Data Protection Act you have the right to obtain a copy of the information held about you.
Whose products do we offer?
We can introduce you to carefully selected lenders including Motonovo, Creation, Blackhorse, Close Brothers, Starline, Blue Finance, Oodle and brokers such as Evolution and DSG who may pay us for introducing you. We offer Hire Purchase and Personal Contract Purchase to fund car buying and Personal Loans to fund additional products.
Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs and eligibility for MBI contracts.
We are not an Independent Financial Advisor and are unable to provide independent financial advice.
What will you have to pay us for this service?
No fee for introducing you to a Finance provider.
Who regulates us?
Car Planet Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 837599.
Our permitted business is advising and completing non-investment insurance contracts and financial services.
You can check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082.
What to do if you have a complaint
To register a complaint please contact the Customer Service Manager at the address given below, by phone on 02076464444 or email www.infocarplanet.com .
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and circumstances of the claim.
Insurance advising and arranging is covered for 90% of the claim, with no upper limit. Further information about the compensation scheme arrangements is available from the FSCS.
Complaint and Feedback Procedure
We are committed to providing a high standard of service to you and all our customers and encourage owe staff to go the extra mile. Occasionally we may not live up to our expectations and if this happens we would like to hear from you. This will allow us to put matters right and make improvements. We value your feedback and thank you for helping us treat all our valued customers fairly.
In the first instance, please share your complaint in person with our staff as they are usually best placed to resolve the concern.
If your concern remains unresolved, contact our Operational Manager using the contacts below, Monday to Friday 8:30am – 5:00pm.
Email: inforcarplanet@gmail.com
Phone: 02076464444
Address: Car Planet Ltd 745 High Road Ilford IG3 8RN
Deduction Policy
In the event that you have a valid reason to return the vehicle under your consumer rights, we will require the vehicle to be returned in the same condition as when it was purchased.
We will also exercise our right to deduct a reasonable sum of money having taken in to account the usage of the vehicle and any failure to keep it in good repair and condition.
This will include but not limited to our right to charge the consumer 1 pound per mile for each mile covered since the date of sale, along with the cost of any estimate for repairs required to any damage to the vehicles interior and exterior that was caused whilst the vehicle was in your possession.
Finance and Insurance Complaints
We will promptly acknowledge all Finance and Insurance complaints. You will be given details of who is dealing with your complaint and how to contact them. We will do our best to resolve the concern immediately with as little inconvenience to you as possible and to keep you informed during the process. At any stage you may contact the person handling your complaint and discuss the next steps.
We will keep you informed of the progress being made towards complaint resolution throughout our investigation. Within 8 weeks we will give our Final Response or a further progress report on the investigation.
Appeals
After receiving our Final Response, and you do not accept the outcome, or if your Finance or Insurance complaint has not been resolved within 8 weeks then you may appeal to the Financial Ombudsman Service. This was set up by the Financial Services Authority to review unresolved Finance and Insurance complaints.
The Financial Ombudsman Service
Address: Harbour Exchange Square, London E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Commission discloser
We are not a lenders and use FCA regulated finances companies when applying for finance. We receive commission from some lenders. Some lenders have a administration charge for any costumers looking for finances which is paid to CAR PLANET LTD and is non-remunerable.
Cookie Policy
Read our cookie policy below to see how we use cookies on our website to improve our website and tailor your browsing experience
What are cookies?
Cookies are small text files that are placed on your computer or mobile phone browser by websites that you visit. Cookies are widely used in order to make websites function correctly, to improve the user experience and to provide certain information to the owners of the website.
Our cookies may include information about your online preferences and allow us to tailor our website to your interests, and often include an anonymous unique identifier.
For further details on cookies, please visit https://ico.org.uk/ where you can find comprehensive information on cookies and similar technologies.
Consent to use of cookies on this website
By continuing to use our site, you are deemed to consent to our use of the cookies described in this policy.
If you do not consent to our use of cookies, then please read the next section “Amending your cookie preferences”.
Amending your cookie preferences
You can amend your cookie preferences at any time using the button below.
By opting out of certain cookies some personalised services will not be provided to you. If you choose to block all cookies,
some aspects of the site may not work properly, and you may not be able to access all or part of the site.
You may not reject the use of ‘strictly necessary’ cookies as these are vital to run the website and store your previous cookie preferences.
How do we use cookies?
Information supplied by cookies can help us to analyse your use of our websites and help us to provide you with a better
online user experience tailored to your interests. The information our cookies collect is not used to identify who you are, or to send you advertising by e-mail or post.
Further, we do not use cookies to provide targeted and personalised advertising to children.
Device & browser type and open statistics
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
Disclaimer
Please be aware of the below disclaimer before you start using the Car Planet Ltd website.
Use of our website
The information contained in this website is for general information purposes only. The information is provided by Car Planet Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Car Planet Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Car Planet Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
